Messages on a Post Card please
It is our aim to provide the best care to our residents and ensure their families are happy with the service they receive.
So please, let us have some feedback on anything you’ve encountered with the Heathers - or just drop us a line for a chat - we’d love to hear from you.
Testimonials
FEEDBACK
Hi everyone, Thank you for all the kindness and respect you give to my Mum. She has now been a resident with you for five years and remains extremely happy at The Heathers. It is a small friendly and cosy home and very much like a home from home. Being a small home, there are not masses of facilities, but everything that is required to care for residents and make them feel safe and cared for is provided. We could not have wished for better care and attention shown to our mum
Sent via email Daughter of Joan 29/01/21
The Heathers is like a home from home. The staff are exceptional in their care for the residents, treating them with kindness and dignity. The activities are consistent and keep the residents engaged and included, which is so important and adds tho their quality of life. I would have no hesitation in recommending The Heathers.
LW (daughter of resident) 17/01/21
To all at The Heathers, Joan really perked up when I told her of your kind offer to take me down to see Joan at Halstead. So, if the offer is still open, she is looking forward to seeing both of us on Thursday 26th, at any time in the afternoon. To confirm this, I suggested you might giver her a ring tomorrow morning to let her know what you’ve decided. I can’t tell you how much I appreciate this Helen, both for Joan (who is thoroughly fed-up) and myself. Thank you
Barbara