Residential
and
Dementia
Care
Providing clients with a comfortable and homely environment is our goal
Lee Morrison – Proprietor
ABOUT US
Home from home
The Heathers Residential Care Home was established in Bromley in 1984 to provide the best possible level of care and support to every resident, whether permanent or respite.
For the last 35 years we have enjoyed a wonderful reputation for providing an exceptional level of residential care in Bromley, with recommendations received from residents, families, social workers and many others connected with the care sector. We aim to continue this reputation for many years to come.
ABOUT US
Comfort & safety
The Heathers is registered with the Care Quality Commission (CQC) as a residential care home for elderly people with physical frailty and elderly mental infirmity (EMI), or dementia. Our guiding philosophy is to ensure our residents enjoy a homely atmosphere and feel comfortable with their surroundings at all times.
Under the guidance of CQC, we are very aware of all safety requirements for the home and we seek to match and exceed these wherever possible. Our staff are undertake regular training to ensure they are fully qualified in all aspects of caring for the elderly, health and safety procedures.
ABOUT US
Enjoy the outdoors
As well as providing a comfortable homely atmosphere, we also take great care to make our facilities convenient and above all, as safe as possible.
Residents find it particularly easy to get around our three storey care home via our 6 person passenger lift and the home has established gardens with sunny terrace and flowing pathways, to promote exercise and good health.
ABOUT US
Family is key
People live here at The Heathers; it is important to remember that our role is to support our residents and their families. Hence, we actively promote family interaction and involvement throughout our person-centred care provision.
After a viewing, we carry out an assessment of a prospective resident to ascertain that we can meet the needs of the prospective resident.
We offer advice and information to prospective residents and their families to ensure The Heathers Residential Care Home is the best possible placement.
Our clients' opinions are the ones that matter!
At The Heathers care home in Bromley, we pride ourselves in the care we provide. Our staff are trained to the highest standards and our Care Home offers a relaxing, homely yet fully equipped provision.
ACCOMODATION AND SERVICES
Residential Care Accommodation and Facilities
Our boutique care home is attractively decorated, fully furnished and heated throughout. All bedrooms have a call system, TV point, wash basin and seven rooms have en-suite facilities. Commode chairs are available if required.
Residents are invited to bring small personal items to add to the homeliness and individuality of each bedroom. Bathroom and toilet areas have been designed to provide space for ease of movement and maximize independence, privacy and safety.
ACCOMODATION AND SERVICES
Residential Care Accommodation and Facilities
The home has a beautiful garden that backs onto the privately owned Shortlands Golf Club.
Residents bedrooms are located on the ground and first floor of our three storey building. These are accessed by stairs and our passenger lift for those less able.
A comprehensive system of smoke and heat detectors, alarm bells, fire extinguishers and emergency lighting has been installed in accordance with the requirements of the Local Fire Prevention Officer. The system is tested and maintained regularly.
ACCOMODATION AND SERVICES
Residential Admissions
There is no admission restriction with regard to age, gender, race or religion. As a general guide residents should have a physical frailty and or in the mild to moderate stages of dementia and mobile with or without the use of a walking aid. We do not consider our home suitable for totally wheel chair dependent people. We do not provide nursing care or care to those with serious mental health conditions.
Independence is actively promoted at The Heathers, a positive attitude and desire to be independent is considered more important than the actual ability to be so.
ACCOMODATION AND SERVICES
Residential Admissions
Staff are trained to support residents in taking prescribed medication in line with policy and procedures, regulations and leglislations.
Every applicant should be fully involved in the admission process and ample opportunity will be given for questions and discussions about the home, as well as residents/families own needs and expectations.
Each application is assessed with regard to suitability of accommodation available, compatibility with other residents, and our ability to meet the individuals care needs.
We very much look forward to welcoming you into our home. Please call us on 0208 460 6555 to arrange a visit.
ACCOMODATION AND SERVICES
Care Home Bromley Services
24 hour residential care for older people with physical frailty and dementia
Meaningful activities
Established gardens
State of the art care plan system
Lift to all floors
Qualified care staff
Seven en-suite rooms
Wet room facilities
Excellent home cooking
Beautiful Victorian House
Our Chef prepares fresh meals daily
Residents and their families are consulted on dietary requirements and preferred dishes, in order to ensure they enjoy each meal. This promotes choice, good nutrition and wellbeing, as well as a healthy lifestyle.
MENU
Nutrition
The nutritional needs and dietary requirements of older adults are quite different to that of young and middle-aged adults, and require a different approach. Whilst we encourage and help our older and elderly residents to keep as fit and active as their bodies will allow, some of the more frail residents will maintain their level of health and fitness through their diet.
MENU
Health & Wellbeing
As we age, our bodies will change and we will begin to face a variety of challenges and limitations which may pose risks to our health and nutrition. Reduced mobility also means a lot of change. Hence Christelle, our French Chef, along with our activities and fitness co-ordinators, keep or residents health and welfare balance just right. Providing them with a fully nutritional diet, as much exercise as they can comfortably carry out and more than enough challenges to their brains as we can muster with our planned Person Centered activities.
MENU
Nutrition & Hydration
Elderly people require good nutrition and need to keep well hydrated. We consider menu and diet to be of up most importance here at The Heathers, which is why we have implemented a rolling 4 week menu that changes quarterly, in line with seasonal produce.
The menu’s provided are not set in stone. If you would like something different please let the Chef of Staff member know. If you have any dietary requirements or have any food allergies it is important that the Chef and Manager are made aware immediately.
Tea, Coffee, Hot Chocolate, Fruit Juices and Water are provided throughout the day. If you fancy a glass of sherry, wine or beer at lunchtime inform the staff.
Messages on a Post Card please
It is our aim to provide the best care to our residents and ensure their families are happy with the service they receive.
So please, let us have some feedback on anything you’ve encountered with the Heathers - or just drop us a line for a chat - we’d love to hear from you.
A picture tells a thousand words
Take a quick look at some of the residents and activities that they have been doing…
We would love to hear from you…
We welcome feedback on all subjects and from anyone who wants to get in touch. Your feedback helps us improve our services and lets us know when we are doing a good job.
Testimonials
FEEDBACK
Hi everyone, Thank you for all the kindness and respect you give to my Mum. She has now been a resident with you for five years and remains extremely happy at The Heathers. It is a small friendly and cosy home and very much like a home from home. Being a small home, there are not masses of facilities, but everything that is required to care for residents and make them feel safe and cared for is provided. We could not have wished for better care and attention shown to our mum
Sent via email Daughter of Joan 29/01/21
The Heathers is like a home from home. The staff are exceptional in their care for the residents, treating them with kindness and dignity. The activities are consistent and keep the residents engaged and included, which is so important and adds tho their quality of life. I would have no hesitation in recommending The Heathers.
LW (daughter of resident) 17/01/21
To all at The Heathers, Joan really perked up when I told her of your kind offer to take me down to see Joan at Halstead. So, if the offer is still open, she is looking forward to seeing both of us on Thursday 26th, at any time in the afternoon. To confirm this, I suggested you might giver her a ring tomorrow morning to let her know what you’ve decided. I can’t tell you how much I appreciate this Helen, both for Joan (who is thoroughly fed-up) and myself. Thank you
Barbara
CONTACT US
Tell me some more
Hopefully we have provided all the information you need to make a decision on where to place your relative to receive the best of care – and fingers crossed it is with us!
However, if you still have some unanswered questions, or you simply need some advice or direction, perhaps you just fancy a chat! Then please do get in touch, via email, telephone or of course through this web site.
If you have any questions regarding The Heathers or its care packages please call 020 8460 6555, email lee@theheathers.co.uk or fill out the form below.
Please don’t hesitate to get in touch – we’d love to hear from you!
CONTACT US
Location, location, location...
Need some help finding us, just use the map provided.